Yes I had this issue with my baby’s swing and bouncer 😩
It got worse because that same day I got an Uber order and I always tell them can they come to the front door (I’m on ground level) because I’m very pregnant. The driver stated that if I didn’t come to the parking lot he would cancel my order 🥲
Pay with credit card, and if you don't get the product, query the transaction as "business did not deliver". This is what I do when thigs like that happens, I get the balance on the card 24 H after the complaint. I never pay online with debit card. My advice. Good luck😊