Child maintenance - Arrears

Dad is supposed to pay £256 a month on the 27th He's decided to stop paying from September (so missed sept 27th Payment), so I contacted child maintenance and the arrears have been updated on my account but it's only for £244.85? Does anyone know why it's not the full £256?
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They deduct 5% from the receiving parent so possibly that?

@Emily I did think that but it's not on collect & pay at the moment x

I’m sure they’ll move you to collect and pay to recover the arrears.

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