As in on the bar where you push. Hope that makes sense!
On the first fold it needs to go right down to the wheels before you flip it back over x
@Lucy it doesnt go any further then that on the video?xx
The green strips need to align with the mark next to the red/green bits before you tip it back. Try flattening the footmuff before folding xx
@Lauren will need some wiggling around and it will fall into place. Mine is tricky with footmuff on too xx
I think this is similar to our mamas and papas one you have to roll the bit on the handle to drop completely see where the silver bit is? I have to press and then roll the whole black bit for it to collapse