The company wouldn’t lose out on anything
I would’ve kept it. That’s THEIR mistake to rectify, not yours. And she would’ve received it regardless. Your 10% voucher should have like a 3-6m expiry date (sometimes a year) so you don’t have to use it straight away check the expiry on that. You can also give it as a bonus to a gfs bday present etc
You’re a better person than me 😅
I was sent a double order (£50 in error basically from a baby company) once but it was a small company and I felt bad for keeping it. They sent me a return label and 10% off my next order which I thought was a bit bad of them. I should have had a thank you and maybe even something free sent to the value of £10 and I would have felt good about my good deed! If it wasn’t a SME and a multi national I would have kept it and not my problem!
@Francesca thanks how I feel!! Or even a partial refund of my order etc. 🤣
I’d honestly of kept it 🤣