@Jodie I do have a higher manager I can contact, but I’m not sure if there’s any point contacting as she said when I spoke to her on Friday that even though I’m a term time worker I am required to come in during the holidays to do planning and carry out assessments on the children. I didn’t have to do this in October which is why I was unaware of required days to work out of work hours.
Is it in your contract that you have to?
No, it wasn’t in the contract when I signed it it just stated the role I was agreeing to do and the hours I was contracted to. However the manager said it’s a requirement they ask if all their staff
But if it isn't a contractual obligation then they cannot make you. I would speak to citizens advice or ACAS
If its approved time off and not contractual it doesn't matter what she says. Your time off is your time off. Also like all other places of employment you are entitled to parental leave days and time off for emergency care. Do you have a higher manager you can talk to