First Hair Cut

So I've just got back from my little ones first hair cut and I can safely say the whole experience has left me and probably him, traumatised! The salon we went to, which is a kids salon, was packed and a little overwhelming (I know that's what to expect from booking a Saturday appointment!) However, the staff were not patient with us when little one didn't want to sit down in the car chair, they offered for him to sit on my lap which he also wasn't too happy about and I understand they do the best they can when a child is being 'challenging' but they didn't interact with my son, didn't try to reassure us or him, didn't offer any advice from previous similar experiences and there were a few eye roles and looks from members of staff! I felt so uncomfortable, I was trying to offer him snacks and toys to calm him down as I had no idea what else to do! After the service, little one wanted to play with the toys they had out but we were told they were for people waiting to be seen so felt like we had to go.. most parents will know how difficult it is to explain to a 2 year old that we need to put the toys down and leave.. so there were tears and a tantrum followed by a very embarrassing exit due to me stumbling over toys scattered all over the floor. I got outside and was left feeling embarrassed and upset like we'd done something wrong taking him there to get his haircut! Now I'm home and thinking over it all it's made me cry, there won't be a lot of 'firsts' left now and this first experience was horrendous!! I've never seen my child as difficult or poorly behaved but that's how the whole ordeal has left me feeling, like that's how the staff at the salon will view him and I know I shouldn't care and they might not think like that but dirty looks and eye rolling in a kids salon when a little one doesn't want his hair cut for whatever reason, is not ok in my opinion. I genuinely tried everything I could think of to help but with no interaction from staff I don't know what more I could do. Has anyone else had a bad first hair cut experience? Please share your stories! Mama needs some reassurance right now! 😂