Waste of money

Needed somewhere to vent for a moment. So I went and spend over 5 hours at a hair salon yesterday only for my hair to basically look the same. I asked for a balayage and when I finally looked at it it looked like there was no toner and just a ugly blonde which is not what I asked for and when I asked her to fix it with a more caramel color she mixed something and put it on after we went back to her chair and dried it and I looked finally in the mirror and it was back to dark again as if I just didn’t do anything to it. Ugh then was told by another lady to go home and wash it a few times and call and let them know if it faded as it should and if it doesn’t to call and schedule to come back and someone will fix it. Well I come home and wash it three times and nope color didn’t do anything but dry my hair out. Yes I know i fucked hi and not asked to see if before she styled it the first time but she didn’t face me to the mirror too after she finished everything. Now they want me to reschedule and come back on Friday to get it fix but now I’m just so fed up with it that I don’t want them to touch my hair again.! Pictures in the comments for a idea of what I asked for to what I got both times