Yea this is unacceptable they should have told you in advance they don't take your insurance especially since you called and verified first. You did everything right. I'm sorry this messed up your routine.
All of the above
My husbands disabled and have had this happen so many times its not funny. I’ve called and got him appointments, gave full information, told multiple times he’s covered, to show up and be told no we need to pay out of pocket.
@courtney This is more than inconvenient. Have you ever been explained why that happens?
@Gwen thank you! It was all so frustrating. Especially in this cold.
@courtney that’s terrible I’m sorry. It’s so frustrating.
Have had this happen several times. It's ridiculous
I also skipped my workout to go to this appointment, which means now I have to workout late at night now that my son is asleep. Booooo today!