I also work in early years, and my girl has been bitten multiple times, but not on the face..did they say what was going on? The face seems to be a bizarre place to target for a bite, but not unusual! I was so gutted the first few times my girl was bitten but I soon worked out she thrives from winding other children up so they get her back🙄🤦♀️xx
Not exactly the same but my little boy had 2 deep scratches next to his eye the first day they moved him to the "bigger kids" room. I definitely wasn't happy when I picked him up but luckily it hasn't happened again.