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@Heather thank you, Vinted have came back saying the parcel wasn’t sent out on time but I have all the proof that it was sent on time x
@Khira have you sent the tracking number to vinted?
@Heather I only have the parcel number there is no tracking number, My wee brother took a screenshot of the barcode he was to scan and on the pic it does say it should have been delivered with yodel so I’m unsure how in-post got it and where it is they have actually delivered it too. Just so annoyed for him when he’s just trying to save up some money😔
I think he’s trying to do one on you. If you posted via yodel, they will deliver it to his door… inpost wont have it
@Sophie the shop I sent it to has sent it through in-post not the buyer, the receipt the shop gave him says in-post and the parcel code, there isn’t anything about a tracking code or it being delivered by yodel so I think it’s the shops mistake unfortunately.
As long as you’ve got your postage receipt that proves when/ where it was sent, I’d submit that to Vinted as evidence and ask them to investigate x
@Khira if he’s got a receipt from the shop then that’s your evidence you’ve sent it. From that screenshot I’d say it hasn’t been sent as that’s the barcode to scan to send it. Once it’s sent that barcode can no longer be seen. The receipt should have the tracking number on. I don’t send with inpost but I do yodel. Yodel have always been very good. Is it deletving to a ship or to his house do you know. I think he’s trying to pull a fast one on your little brother
If it’s sent by in post he will have to collect at in post. If you’ve got your receipt/message to say it’s been put in there then that’s your proof it’s been sent. You/he will get a message from vinted soon saying you need to send it which you then show your tracking number. Or that it’s been lost but that can take a few weeks. InPost will know if they’ve delivered it and if it’s collected out the locker.