Post it explain to the buyer , explain what’s happened and if it is a problem and they charge more to the buyer offer to compensate her ?
Alternatively , if you did it through Evri, have a look at the account and see if you can change it?
@Natalie no because I had to squish it in the bag I put it on as I didn’t have a bigger one
@Gilly that’s what I’m thinking of doing
I send everything as a small and they never charge more via evri and they never make the customer pay
I think it's done on weight as well so doubt it will be a huge issue
This has happened to me before and when I sent it, it wasn't an issue. None of us were charged extra
I always send as a small, I only use Yodel and have never had a problem ❤️
Are you able to try and squish all the air out of the package to make it smaller