They are a nightmare to get hold of! I’m emerald team and always call between the allotted times but when I was trying to book my 16week appt it literally took 3 days at those times! Regarding consultant, my appt for them just appeared on badger notes. Might be worth asking at your next midwife appt?
The teams have always been an absolute nightmare to contact. I'd end up calling all the numbers that were on the badger app until someone helped me. In the end I had my midwives mobile numbers so pestered them that way haha!
They always say best time to ring them is between 8.30-9.30 and 3.30-4.30 xx