@Jasmine this made me a little bit better. Been very stressful last few weeks. thanks x
Same happened to me They were referred to a decision maker because i claimed childcare costs a month before i returned to work (my baby had to start a month before to settle in) and now they are saying they wont pay me because i didnt get any smp from work 😫😫
They always pay a month in arrears so they will pay last months childcare this month once you’ve declared everything for the next assessment period. If not you can always pop in or call them and ask about the progress. hope this helps