Car accident... replacement seats?

Hi, i had a very small bump today, someone rear ended us whilst I was stationary. Other than being shaken up, and an extra trauma for my little girl after her jabs (literally on the way home from them!!)... we're all fine! Anyway, as it is technically a crash, the insurance are replacing the car seat. Am I right in thinking we shouldn't be using this at all now, no matter how minor the incident? I have a spare joie for my husband's car but I feel like i won't do anything more than short and 100% necessary journeys with that seat as it just looks so big for her, even with the newborn insert. Anyway, anyone been in a similar situation, know how long the replacement took to come?
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Don’t use it at all no. Pop a picture on with her in the seat if you want for a fit check? I have no experience of how long it takes to come back from insurance, but I’d like to think within a week xx Glad you’re all okay🥰

@Kiera that'd be amazing, thank you! Just waiting for him to get the newborn insert out the loft as we put it in there thinking we wouldn't use this car seat until she was much older. She's also very sleepy after jabs so hopefully she will wake up not to angry at testing it out 😬

@Chloe the newborn insert and cushion should be in until around 2 years old so you’ll definitely need it for the coming weeks. She’s only quite young still so she may not fit well in the Joie for another few weeks. Pop it on whenever you can, fingers crossed she’s in a good mood😢xx

Our new insurance car seat came super fast within a couple of days, I was very surprised/impressed. You shouldn’t use the car seat again when the new one arrives (we had to use ours until the new one came)

@Naomi I thought i couldn't use it at all, as God forbid something worse happened in that wait period, surely I'd be liable for her injuries having put her in a car seat that's been in a crash? I'm happy accepting I'm housebound for a few days, she has a hospital appointment Wednesday in another city but I'm calling tomorrow to rearrange as I don't think it's worth the risk.

@Kiera ah this makes sense, I'll be honest I didn't read the instructions as it wasn't meant to be used until she goes to nursery at 1yo, as we currently just swap cars for the odd occasion he has her without me. Didn't end up putting her in it last night as she was super sad from the jabs. So will do it at some point today (at a better hour!) Although I think you're right, as it doesn't "recline" as much as I'd like, i have a feeling her head will flop forwards when asleep 😔

Yeah @chloe you shouldn’t use it if you don’t need to. The issue we had was our smash was on holiday 3hrs away from home so we had to get home somehow!

@Naomi oh god that's terrifying! Luckily mine was a 30 second drive to my house so I did put her back in it for that!

@Naomi sorry another question, did they replace with the same model car seat? Or something they deem fit for baby's age? I'm worried now as they haven't asked for the model, and there's alot "from birth" that don't actually look great for infants.

We had an accident last year and they wouldn’t allow us to take our seats out the car at all or away from the scene to ensure we didn’t use them again. I brought 2 car seats the next day and just sent proof of purchase to my insurance and they paid me the cost of the car seats within 24 hours. Message me if you have any questions x

@chloe. Yes they replaced like for like so the isofix base and car seat - was exactly the same as we had. We had to submit a picture and details of what we had and then (by the time we got home from holiday) it was on the door step!

With mine the insurance just asked for proof of purchase for my original car seat and bank transferred the money i’d payed for that straight over. They said they would have sent me more if it had gone up in price since i bought it x

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