@Karolina thanks I’m glad it wasn’t just me. Feel like I’ve called all hours of the day. I left a VM last time & had a txt saying they’d cancelled my apt. I thought they’d call back and atleast rearrange. Then I get another time I can’t make 🫠
Yes it’s very hard to get in touch with them! Not sure if there is any email address on the letter!
Try phoning them in the morning, but most of the time they don’t pick, so you need to try your luck 😬