@Gemma She put her bank details onto the online form to pay and it's used them to take money out twice now. Originally it only took out £1 but then she noticed another £60 but she's a very anxious person and didn't want to phone or anything but she can't afford the second £60 so she's going to contact her bank and hopefully get it all sorted out 🤞 xxx
How can it come out bank without her authorisation? Call bank and tell them she didn’t authorise it and it’s fraud xxx