Owlet sock advice

We use the owlet sock & it's been great until yesterday and it keeps coming up with sock placement issues, has anyone had this issue before?. What tips can you give for us to try get it working again? I have contacted owlet as well we are awaiting a reply
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Which sock size are you using? We had this and swapped to the larger one.

@Harriet she's on the biggest one now, we've swapped to the other foot and keeps saying there's a sock placement issue 🙄

Mine is doing the same after I accidentally washed the sensor in washing machine 🤦‍♀️ The replacement sensor is about £90 😩

@Nadia omg no way, we've only sponge dried ours. I'm hoping we'll get some answers from owlet as it's alot of money to just stop working

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