Do you have much everyday interaction with your child's keyworker at nursery?
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If my son's key worker is free she'll come to the door when she sees me, so I normally chat to her once or twice a week (he's in 3 times a week). She normally adds at least one photo to tapestry every day showing what they've been doing though. My boy has had 4 different keyworkers at 2 different nurseries and the level of contact has varied greatly, so I have no idea what's normal. If you've specifically requested more support at drop off and she hasn't been providing that, I would chat to the manager again.
My LO doesn't even know who to go to as her key worker. I don't particularly like the key worker either. When my lo broke her arm when she finally went back to nursery i told KW she needs extra help getting on the toilet as she only has one arm. pick up time and she was in shorts (it wasn't warm) she had completely pee'd herself twice as no one helped her and was put in shorts as it was the only change of clothes she had left. Next morning mentioned it to KW she turned round and said that's not true, like i was lying! I said she was sent home in flipping shorts with two bags of stinking wet leggins and pants! Sorry that was my little rant, Some KW are overrated!!!
Quite frequently but it will be fairly brief in person. If it isn't her keyworker then another staff member will do it- it's usually anything important they need to tell me there and then or just whether she's had a good day. They will also tell me if any clothes are wet& why and if they've put any spares on her they will tell me that. They use an app for updates of what she has been doing. The staff are all really great though and they are still helping my daughter a lot with the toilet because she's scared to go alone so someone will always be there for her etc
Our keyworker always gives us a proper handover at pick up, my older child also had the same keyworker when she as at the nursery last year so we always have a little chat about both girls. We even saw our key worker in the park next to the nursery on their lunch break the other day and they shouted over to say hello and was playing with Lily 🥺
I should add her key worker from the toddler room was brilliant and lovely, LO adored her. Maybe we were too spoilt with her being so great!
I don't think we have a specific key worker, but there's various people in her room, so I speak to one of those (whoever's there) if I have any questions on pick up. They very rarely instigate the conversation.
Also to say I've specifically asked the senior nursery staff if my son can have a bit more support at drop off in the AM as he's going through a bit of separation anxiety again (or wants me). She doesn't do this and I have to flag someone else down instead.